TechWave VoIP
Hosted VoIP for Ohio Businesses
Finally, a Business Phone System That Works — And Doesn't Make You Guess What You're Paying
No dropped calls. Real U.S. support that answers fast. Transparent pricing with no hidden fees. Flexible terms — month-to-month or lock in your rate for up to 5 years.
Sound Familiar?
The Maintenance Tax
Your "$25/user" plan invoices at $35–38 because of Regulatory Recovery Fees and Cost Recovery Fees buried in the fine print.
The Support Black Hole
You call support, get a bot, open a ticket, wait three days, and the problem still isn’t fixed. You’re a small client in a large queue.
The Evergreen Trap
You missed the 30-day cancellation window and auto-renewed into another two-year contract at rates that haven’t changed since 2021.
Hybrid Friction
Half your team forwards calls to personal cell phones because the mobile app drops on home Wi-Fi. It works — until it doesn’t.
We built TechWave to fix all four.
Why Teams Switch to TechWave
Seven things we do differently from every other provider.
Stop Getting Surprised by Your Phone Bill
Flat per-user pricing. The number you see is the number on your invoice. No Regulatory Recovery Fees, no hidden surcharges, no surprises in July.
Real People Who Answer in Under 60 Seconds
U.S.-based support. No bots, no scripts, no hold music for 45 minutes. Average answer time under 60 seconds — call us before you sign up to test it yourself.
We Keep Your Business by Being Good, Not by Trapping You
Month-to-month or lock in your rate for 1, 3, or 5 years — your choice. No evergreen auto-renewal clauses. No surprise rate increases mid-contract. You pick the term that fits your business.
Switch in 7–10 Days with Zero Downtime
Free number porting. Zero-downtime cutover. We handle canceling your old service. Most businesses are fully live in under two weeks.
Crystal-Clear Calls Your Customers Can Count On
99.9% uptime SLA. HD audio. Automatic failover. Proactive monitoring. Your customers will never hear "sorry, our phones are down."
Built for 10–100 Employee Teams — Not Scaled Down from Enterprise
Powerful enough for real business needs. Simple enough that your office manager runs it. No IT team required.
Features Your Team Will Actually Use
AI call routing, real-time dashboards, CRM integration (Salesforce, HubSpot), mobile app that works reliably on home Wi-Fi, SMS and video in one platform.
The True Cost Calculator
Every VoIP provider charges taxes and regulatory fees. The difference is how much they add on top. Enter your current numbers to see a side-by-side breakdown.
How TechWave Compares
A straightforward comparison. No spin.
Pricing transparency
Contract terms
Support response
Uptime SLA
Migration support
Admin complexity
Built for 10–100 employees
The Real Cost of a Bad Phone System
Every dropped call is a risk. Every confusing bill is time wasted. Here is what the data says.
61%
of customers permanently leave after one bad phone interaction
+22 pts
average NPS lift after switching to TechWave
95%
first-call resolution rate among TechWave customers
< 60 sec
average TechWave support answer time
What Operations Managers Say After Switching
“We went from dreading our phone bill to not thinking about it at all. Support actually answers — I called them at 8am on a Monday and someone picked up in under a minute.”
Sarah K.
Operations Manager, Meridian Property Management (38 employees)
“Our clients noticed a difference on the first day. No more dropped calls, no more "sorry, can you repeat that." It made us look more professional without us doing anything different.”
Marcus T.
Owner, Lakeside Legal Group (22 employees)
“I was paying for features I never used and fees I didn’t understand. TechWave’s bill is one page and every line makes sense. That alone was worth switching.”
Diana R.
Office Manager, Summit Home Services (51 employees)
Switch in 7–10 Days — We Handle Everything
Sign up
Tell us your current provider and seat count. We take it from there.
Configure & port
We configure your system and submit your number port request.
Access & training
Your team gets access, training, and the mobile app.
Go live
Zero downtime. We cancel your old service for you.
Check-in
Your dedicated account manager checks in. You stop thinking about your phone system.
Under FCC rules, simple number ports complete in one business day. Your old provider cannot block or delay a port even if you have an outstanding balance.
Pricing That Means What It Says
Two plans. Transparent pricing. No hidden fees. Try either plan free for 30 days.
Enterprise
A full-featured business phone system with everything your team needs.
All fees included. No surprises.
- Unlimited domestic calling
- Multi-level IVR & auto attendant
- Call queues, ring groups & parking
- Call recording & monitoring
- Linkus mobile, desktop & web apps
- Team chat & presence
- CRM integration (Salesforce, HubSpot, Zoho)
- Microsoft 365 & Teams integration
- Operator panel & wallboard
- Omnichannel messaging (SMS, WhatsApp, Facebook)
- AI voicemail transcription
- Call center with skill-based routing
- Advanced CDR & call center reports
- U.S.-based support
- Free 30-day trial
Ultimate
Everything in Enterprise plus advanced tools for complex or growing businesses.
All fees included. No surprises.
- Everything in Enterprise
- Video calls & HD video conferencing
- Visual call flow designer (drag & drop)
- Remote archiving (S3, SFTP, Google Cloud, SharePoint)
- Windows Active Directory integration & SSO
- Hotel management module
- Linkus Client SDK for custom app integration
- Free 30-day trial
+ $25/month per concurrent call channel
A channel is a simultaneous call path. Most businesses need 1 channel for every 3 employees. A 30-person team typically needs 10 channels. Businesses with high call volume may need more.
Regulatory fees: E911 ($1/seat) + Compliance Recovery ($2/seat) + Federal USF (37.6% on channel charges only). State and local taxes vary by location. Seat fees are not taxed.
Ready to Stop Thinking About Your Phone System?
Book a free 15-minute consultation. No sales pitch. We'll look at your current bill, show you what TechWave would actually cost, and answer every question you have.
Or call us directly: (727) 661-8324 — average answer time 58 seconds.