Legal

Privacy Choices

Last updated: March 20, 2026

Your Privacy, Your Control

At TechWave VoIP, we believe you should have clear control over your personal information. This page explains the privacy choices available to you and how to exercise them. For full details on what information we collect and how we use it, see our Privacy Policy.

Opt-Out of Marketing Communications

You can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting us at privacy@techwavevoip.com.

Please note that even if you opt out of marketing communications, we will still send you service-related messages, such as billing notices, security alerts, and account updates.

Manage Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored on your device
Delete all or specific cookies
Block third-party cookies
Block all cookies from specific sites
Set preferences for specific websites

Disabling essential cookies may prevent some features of our website from functioning properly.

Exercise Your Data Rights

Depending on your state of residence, you may have the right to access, correct, delete, or port your personal data. We honor these rights regardless of where you live.

How to Submit a Request

You can submit a privacy request in any of the following ways:

Email: privacy@techwavevoip.com
Phone: (727) 661-8324
Mail: TechWave VoIP, 30 N Gould St., Suite R, Sheridan, WY 82801

What to Include

To help us process your request efficiently, please include:

Your full name and email address associated with your account
A description of the right you wish to exercise (access, correction, deletion, or portability)
Any additional details that help us locate your information

Verification

For your protection, we will verify your identity before processing any privacy request. We may ask you to confirm account details or provide additional identification. We will not fulfill requests that we cannot verify.

Response Timeline

We will acknowledge your request within 10 business days and provide a substantive response within 45 days. If we need additional time (up to 45 more days), we will notify you of the extension and the reason.

Do Not Sell or Share My Information

TechWave VoIP does not sell your personal information as defined under the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), or any other applicable state privacy law.

If you wish to submit a "Do Not Sell or Share" request or learn more, visit our Do Not Sell My Information page.

Opt-Out of Targeted Advertising

If we use any form of targeted advertising in the future, you will have the ability to opt out. Currently, TechWave does not engage in targeted advertising based on personal data shared with third-party ad networks.

Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf. The agent must provide written authorization signed by you, and we may require you to verify your identity directly with us.

Appeal Process

If we deny your privacy request, you have the right to appeal. To appeal, send an email to privacy@techwavevoip.com with the subject line "Privacy Request Appeal." Include the details of your original request and the reason you believe the denial was incorrect. We will respond to appeals within 60 days.

If you are unsatisfied with the outcome of an appeal, you may file a complaint with your state's attorney general.

Contact Us

If you have questions about this policy or your privacy rights, contact us at:

TechWave VoIP

30 N Gould St., Suite R

Sheridan, WY 82801

Email: privacy@techwavevoip.com

Phone: (727) 661-8324