Platform Features

Everything your team needs. Nothing they don't.

Call routing, analytics, CRM integration, mobile app, and real U.S. support — all included in every plan. No per-feature add-ons.

Why Teams Switch to TechWave

Seven things we do differently from every other provider.

Stop Getting Surprised by Your Phone Bill

Flat per-user pricing. The number you see is the number on your invoice. No Regulatory Recovery Fees, no hidden surcharges, no surprises in July.

Real People Who Answer in Under 60 Seconds

U.S.-based support. No bots, no scripts, no hold music for 45 minutes. Average answer time under 60 seconds — call us before you sign up to test it yourself.

We Keep Your Business by Being Good, Not by Trapping You

Month-to-month or lock in your rate for 1, 3, or 5 years — your choice. No evergreen auto-renewal clauses. No surprise rate increases mid-contract. You pick the term that fits your business.

Switch in 7–10 Days with Zero Downtime

Free number porting. Zero-downtime cutover. We handle canceling your old service. Most businesses are fully live in under two weeks.

Crystal-Clear Calls Your Customers Can Count On

99.9% uptime SLA. HD audio. Automatic failover. Proactive monitoring. Your customers will never hear "sorry, our phones are down."

Built for 10–100 Employee Teams — Not Scaled Down from Enterprise

Powerful enough for real business needs. Simple enough that your office manager runs it. No IT team required.

Features Your Team Will Actually Use

AI call routing, real-time dashboards, CRM integration (Salesforce, HubSpot), mobile app that works reliably on home Wi-Fi, SMS and video in one platform.

How TechWave Compares

A straightforward comparison. No spin.

Pricing transparency

TechWaveAll fees included, flat rate

LegacyOften bundled, unclear

Big 3 VoIPRRF/CRF add 20–25%

Contract terms

TechWaveMonth-to-month, 1, 3, or 5 year

Legacy1–3 year typical

Big 3 VoIP1–2 year typical

Support response

TechWave< 60 sec, U.S.-based

LegacyVaries

Big 3 VoIPChatbot first, hours to days

Uptime SLA

TechWave99.9%

LegacyBest-effort

Big 3 VoIP99.99% typical

Migration support

TechWaveFully managed, zero downtime

LegacySelf-service

Big 3 VoIPVaries

Admin complexity

TechWaveSimple, 3-click tasks

LegacyHardware-dependent

Big 3 VoIPFeature overload

Built for 10–100 employees

TechWave Yes

Legacy No

Big 3 VoIP No

Feature	TechWave	Legacy Providers	Big 3 VoIP
Pricing transparency	All fees included, flat rate	Often bundled, unclear	RRF/CRF add 20–25%
Contract terms	Month-to-month, 1, 3, or 5 year	1–3 year typical	1–2 year typical
Support response	< 60 sec, U.S.-based	Varies	Chatbot first, hours to days
Uptime SLA	99.9%	Best-effort	99.99% typical
Migration support	Fully managed, zero downtime	Self-service	Varies
Admin complexity	Simple, 3-click tasks	Hardware-dependent	Feature overload
Built for 10–100 employees	Yes	No	No

The True Cost Calculator

Every VoIP provider charges taxes and regulatory fees. The difference is how much they add on top. Enter your current numbers to see a side-by-side breakdown.

Current provider

Number of seats

Advertised $/seat/month

Ready to Stop Thinking About Your Phone System?

Book a free 15-minute consultation. No sales pitch. We'll look at your current bill, show you what TechWave would actually cost, and answer every question you have.

Or call us directly: (727) 661-8324 — average answer time 58 seconds.