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Our Story

We started TechWave because we’ve been in your shoes.

After decades in telecom, we saw the same thing over and over: small businesses paying too much for phone systems that didn’t work well, backed by support teams that didn’t care.

The TechWave VoIP team

The problem we set out to fix

The telecom industry has a transparency problem. Most VoIP providers advertise a low per-user price, then pad your invoice with Regulatory Recovery Fees, Cost Recovery Fees, and Universal Service Fund charges that add 20–25% to the actual cost.

They lock you into multi-year contracts with auto-renewal clauses that are easy to miss. And when something breaks, you end up in a support queue behind their enterprise clients, waiting for hours or days.

How TechWave is different

We built TechWave specifically for 10–100 employee businesses. Not scaled down from enterprise. Not a startup feature with a phone number bolted on. A real business phone system with flat, transparent pricing that includes everything.

Our support team is U.S.-based and answers in under 60 seconds on average. We offer flexible terms — month-to-month or 1, 3, or 5-year agreements that lock in your rate. No evergreen auto-renewals. And we handle your entire migration so you never have a day without working phones.

Our commitment

Every decision we make comes back to one question: would this frustrate us if we were the customer? If the answer is yes, we don't do it. That's why there are no hidden fees, no long-term contracts, and no automated phone trees when you call support.

200+

Combined years of telecom experience on the founding team

500+

Businesses switched to TechWave

< 60s

Average support answer time

0

Hidden fees on any invoice, ever

Ready to Stop Thinking About Your Phone System?

Book a free 15-minute consultation. No sales pitch. We'll look at your current bill, show you what TechWave would actually cost, and answer every question you have.

Or call us directly: (727) 661-8324 — average answer time 58 seconds.